Frequently Asked Questions
Find answers to common questions about our travel services, Hajj & Umrah packages, and booking policies.
We offer a comprehensive range of travel services including Hajj & Umrah packages, International Holiday Tours, Flight Ticketing, Hotel Reservations, Visa Assistance, and customized travel itineraries for individuals and families.
Yes, we provide exciting international tour packages to popular destinations such as Turkey, Dubai, Maldives, Malaysia, Singapore, and many European countries.
Absolutely. Our expert team assists with visa processing for various countries, including Saudi Arabia (Umrah/Hajj), Dubai, Turkey, Schengen states, and more. We guide you through documentation and submission.
We provide comfortable and reliable transportation options including luxury AC buses for groups, private cars for families, and VIP transfer services depending on your package selection.
We accept multiple payment methods including Cash, Bank Transfers, Cheques, and Online Credit/Debit Card payments. Installment plans may be available for specific packages.
Please reach out to our customer service team immediately. Cancellation policies vary based on the tour package, airline rules, and hotel policies. We will do our best to accommodate your request.
Yes, the hotels are included in most of our tour packages. We provide a range of accommodations (3-Star to 5-Star) based on the package you choose to ensure a comfortable stay.
Yes! We specialize in tailor-made holidays. You can customize your itinerary, choose your preferred hotels, and select specific dates to suit your needs.
Definitely. We design our packages to be family-friendly, ensuring safe environments, comfortable transport, and suitable accommodations for children and elderly travelers.
Our primary religious tours focus on Makkah and Madinah for Hajj and Umrah. We also offer Islamic Heritage tours to destinations like Jerusalem (Al-Aqsa), Jordan, and Turkey.
Yes, especially for our Hajj and Umrah pilgrims and group tours, we provide 24/7 on-ground support to handle any emergencies or requirements during your journey.
Travel insurance is mandatory for some destinations and optional for others. We can assist you in purchasing the right travel insurance policy for your safety and peace of mind.